Confidentiality
Introduction: Your Trust, Our Foundation
At AmzAllies, we are not just a service provider; we are your strategic partner. We understand that entrusting us with access to your Amazon seller account is an act of profound confidence. Protecting your data, your account security, and your business confidentiality is not merely a compliance obligation---it is the absolute cornerstone of our partnership and the core of our identity as your ally. This Privacy & Security Commitment outlines the stringent measures we implement to safeguard your information and uphold the trust you place in us.
1. The Information We Access & Why
To deliver our specialized services, we require access to certain information within your Amazon Seller Central account. This access is always limited, purposeful, and transparent.
Purpose of Access:
We access your account solely to perform the services you have engaged us for, such as advertising management, listing optimization, inventory analysis, or account health monitoring. We never access information unrelated to our agreed-upon scope of work.
Types of Information:
This may include operational data (sales metrics, advertising performance), listing content, and inventory levels. The most sensitive access point---your login credentials---is handled with the extreme protocols detailed below.
Client Control:
We strongly advocate for and guide you in using Amazon's built-in User Permission System. This allows you to grant our team specific, role-based access (e.g., "Advertising Manager," "Inventory Analyst") without ever sharing your primary account password, providing an optimal layer of control and auditability.
2. Our Security Protocols: A Multi-Layered Defense
We employ a defense-in-depth strategy, combining industry-leading technology with strict internal policies.
Enterprise-Grade Password Management:
We never store client credentials in emails, spreadsheets, or unsecured documents. All sensitive access information is secured within a dedicated, zero-knowledge password management vault. This system uses military-grade (AES-256) encryption, ensuring data is encrypted before it leaves your device and remains encrypted at rest. Access to this vault is tightly restricted and monitored.
Mandatory Two-Factor Authentication (2FA):
2FA is a non-negotiable security baseline for our own systems and is a best practice we insist upon for all client accounts. Our team uses 2FA to access any internal tool, and we require that your Amazon Seller Central account be protected by 2FA as a condition of our partnership, significantly reducing the risk of unauthorized access.
Secure Infrastructure:
Our internal networks are protected by advanced firewalls and intrusion detection systems. All company-issued devices are encrypted, require strong passwords, and are managed to ensure security updates are applied promptly.
3. Our Legal & Operational Commitments to Confidentiality
We formalize our duty of care through binding agreements and operational discipline.
Confidentiality Agreements (NDA):
Prior to commencing any work, we execute a mutual Non-Disclosure Agreement (NDA). This legally binding document prohibits us from disclosing or using your confidential business information---including strategies, data, and know-how---for any purpose other than delivering our services to you.
Strict "No Sharing" Policy:
We explicitly and unequivocally state that we will never sell, rent, trade, or otherwise share your confidential information or account access with any third party. Your data is used exclusively for your benefit.
Professional Liability Insurance:
As a testament to our professionalism and responsibility, we maintain significant professional liability (Errors & Omissions) insurance. This coverage is designed to protect both parties in the highly unlikely event of a professional error.
4. Data Handling & Integrity
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Minimal Data Retention:
We retain client data only as long as necessary to provide our services, comply with legal obligations, or as specified in our service agreement. Upon termination of our partnership, we will securely delete or return your confidential information as requested.
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Accuracy & Corrections:
We rely on the data within your Amazon account to provide our services. It is your responsibility to ensure the information you provide is accurate. You may contact us to inquire about the data we hold.
5. Continuous Vigilance & Improvement
The digital landscape evolves, and so do we. We are committed to ongoing improvement of our security posture through regular third-party security reviews, continuous team training on the latest cybersecurity threats, and the prompt adoption of enhanced security technologies.
6. Your Role in Our Shared Security
Security is a partnership. We rely on you to:
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Maintain strong, unique passwords and enable 2FA on your Amazon account.
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Notify us immediately of any suspected security breach or unusual account activity.
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Use Amazon's permission system to grant only the necessary access levels.
7. Contact Us
Your trust is our most valued asset. If you have any questions about this Privacy & Security Commitment, our practices, or wish to discuss our security protocols in detail, please contact us at:
We are here to provide the clarity and confidence you deserve.
